Tech Support Testimonials

I thought I would just say that I had superior assistance for Windstar Tax Navigator!  Julia from tech support was great and very easy to talk to.  She solved our problem in no time and was very polite and understanding.  Again, a HUGE thank you!
Rob Harvey
Senior Technology Specialist/Database Assistant
Westminster College

I’d like to thank Julie in the Tech Support team for her help over the years with Windstar. Every time I’ve called with a question regarding installing Windstar and problems we’re having, she always has a prompt, accurate solution. If there were more people like Julie in the world of IT, help desks would be the go to place for problems.
Gil Milone
Computer Programmer/Analyst
Payroll Department University of Connecticut

I really appreciate all the help you gave me yesterday, Manny. What impressed me the most was, even though you were swamped with calls, you took the time to resolve my issue completely and that’s worth the price of gold to us “non-computer guys.” I was a loyal Windstar customer before, but after yesterday’s 5-star customer service experience, I will spread the word that Windstar is the best NRA company on the market.
Timothy Huelsman
Assistant Controller
Payroll / Accounts Payable / NRA taxes
Colorado College

We wanted to offer a huge “THANK YOU” to the Windstar technical staff for their excellent support and effective troubleshooting of our database corruption issue. Your effort over past few days has been greatly appreciated and we are grateful for it.

We would like to extend a special “Thank You” to Julie for reviewing the Windstar database backup and export functions with the ITS staff on Wednesday, 1/10/07.

Once again, Thank You for superior technical support of the Windstar database.
Benjamin G. Johnson
Division of Finance ITS Staff
University of Pennsylvania

Windstar Tech Support,
I wanted to thank the tech team for being so helpful, and especially to mention the excellent help that Jason gave us this week. We were unable to run reports in Windstar Navigator due to a folder access issue on our end and Jason was able to walk our technical person through the situation, determine the problem and resolve it. As you can imagine, we were in a crunch situation and the immediate availability of support and Jason’s efforts really pulled us through this one. Thank you!
Joan Hagen
Chief Accountant
Indiana University

Dear Tom and Julie,
...I want you both to know what a great pleasure it's been working with you. Windstar Technologies is an AMAZING company and they are lucky to have people such as yourselves working for them. Thanks for everything you do!
Kelly Holzworth
Office of Education
Marine Biological Laboratory

Julie was extremely patient with me in getting the application to run... As usual, all the WindStar employees that I have spoken to have been both very helpful and extremely personable.
Jim Cacciola
Payroll Manager
University of Rhode Island